Support

We answer every email, usually within two working days.

Do I need headphones?

Binaural beats need headphones, because each ear gets its own tone. On the speaker, Orb switches by itself to a softly pulsed (isochronic) tone that works without headphones. You can pick the mode yourself in Tune.

The beat sounds blurry with AirPods

Turn Spatial Audio off while you listen: open Control Center, press and hold the volume slider, then choose Off (or Fixed) under Spatial Audio.

How do I stop Orb at night?

Tap the timer in the dock and choose a length. The sound fades out over 20 seconds and then stops completely.

Can I listen to music at the same time?

Yes. Open Tune, scroll down and switch on “Play over other audio”.

Can I set my own frequency?

Yes. In Tune, drag along the brainwave spectrum to set the beat (0.5 to 45 Hz) and set the tone (100 to 600 Hz). Orb remembers it for that orb. “Back to the journey” restores the original.

Mindful Minutes

Switch on “Save Mindful Minutes” in Tune. If you declined access earlier, allow Orb in the Health app under Sharing.

Safety

Orb is a relaxation sound tool, not a medical device. Don’t listen while driving. If you have epilepsy, a pacemaker or a health concern, ask your doctor first.